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Feedback from institutions or offices
Male officer at Old Kampala Police Station
There was a time when the reports talked about the station lacking a waiting area. Through the office of the DPC, all the cars and boda bodas that were in the station were taken away to create space for our clients. Up to now, we still have that space.
In charge at Kitebi Health Centre 3
SEMA’s Feedback Reports helped us to realise that patients were waiting for a very long time at the pharmacy because of understaffing, and we were able to allocate extra staff to that section, and the complaints about long waiting times were no more
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